Registration Policies

Professional Development Courses & Certification Programs

Some of our individual Professional Development Programs are noncredit offerings.

All Elias Institute Certification Programs are accredited through the International Coaching Federation (ICF). Continuing education and certificate programs may carry separate professional approvals or continuing education designations, as identified on the individual program page.

Space is limited, so register early to reserve your spot. To register, visit the page for the certification or program that interests you.

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Program Tuition & Fees

Current tuition, including any Initiative tuition or limited-time offers, is listed on each program’s page. For questions about tuition, call Dr. Janine Elias at (818) 888-0191 or [schedule a briefing].

Tuition covers:

  • Course instruction
  • Course videos
  • Program manual
  • Email support for the duration of the program
  • Coaching sessions as stated for each program (individual, group, or mentor coaching)
  • Assessments, as stated for each program

Payment

Registration is not complete until tuition is paid.

All registrations are secured on a first-come, first-served basis. Your registration in a course is dependent upon receipt of payment. We accept payment by (credit, check, or cash). All payment will be in (U.S currency).

Payment plans are available. Participants using a payment plan will receive their certificate of completion once tuition is paid in full.

Tuition Reduction 

We currently offer tuition reduction for:

  • First Responder Resiliency Leadership Coach Certification
    • Groups of 6: Six participants for the price of five.
    • Groups of 10 or more: Contact us for agency rates and dedicated cohort options.

    To use a tuition reduction or ask about agency rates, call Dr. Janine Elias at (818) 888-0191 or [schedule a briefing].

Financial Assistance

Elias Institute of Professional Coaching programs are not eligible for federal student loan assistance.

GI Bill® benefits for ICF credentials: The U.S. Department of Veterans Affairs has approved the International Coaching Federation’s Associate Certified Coach (ACC) and Professional Certified Coach (PCC) credentials for GI Bill reimbursement. Eligible veterans who complete our ICF-accredited programs and apply for an ICF credential may be reimbursed for eligible credential application and exam costs. Program tuition is not covered. For eligibility details and how to apply, visit the VA’s GI Bill website or contact the VA.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at https://www.benefits.va.gov/gibill.

Code of Conduct

Participants are expected to conduct themselves in a professional manner during all sessions. This includes, but is not limited to:

  • Arriving on time to all sessions.
  • Attending all live sessions and mentor coaching sessions.
  • Having your camera on for virtual live sessions.
  • Participating fully in all sessions and mentor coaching sessions. This includes being prepared for the session, involving yourself in discussions and activities, assuming responsibility for your learning, and contributing to the learning of others.
  • Engaging in discussions with integrity and honesty.
  • Being respectful of your fellow participants and instructors, including silencing your cell phone, not texting, and other disruptive behaviors.
  • Embracing diversity and inclusion while respecting the dignity and humanity of all participants.

 Partial Completion Policy

Elias Institute of Professional Coaching will offer credit for partial completion of a course. The number of hours awarded will depend on the number of hours of curriculum received. If you are interested in receiving partial credit for a course in which you are currently or were previously enrolled, please contact instructor (see student manual) no more than (90) days after the course has ended. Please include details about the course in which you were enrolled, the number of credit hours you are seeking, and any additional relevant information. If approved, you will receive a certificate of credit from Elias Institute of Professional Coaching indicating the number of training hours completed, connotating that it is partial completion of said course.

General Program Cancellations

Programs may be added or canceled throughout the year. If a program is canceled, Elias Institute of Professional Coaching will refund the program tuition in full but is NOT responsible for travel, accommodations, or other expenses incurred by the participant.

Refund Policy

  • 14 or more business days before the first class session: Full refund.
  • 7 to 13 business days before the first class session: No refund. You may transfer to new dates in a future cohort of the same program within 12 months, subject to availability.
  • Fewer than 7 business days before the first class session, failure to attend, or once class begins: No refunds or transfers.

Cancellations must be submitted in writing to the email address provided in your registration confirmation and take effect on the date they are received. Refunds are issued within 14 business days. Participants who have completed assessments before cancelling will be refunded minus a $150 assessment and administrative fee.

General Disability Policy

Elias Institute of Professional Coaching supports individuals with disabilities and is committed to providing disabled individuals access reasonable accommodations.

In addition, Elias Institute of Professional Coaching prohibits discrimination on the basis of disability and ensures equal opportunity for all qualified individuals with disabilities.

Elias Institute of Professional Coaching is committed to providing reasonable accommodation in compliance with all local, state/territory, and federal laws. Individuals with questions about this policy, or who wish to request accommodation, should contact Dr. Janine Elias (818) 888-0191.

Our goal is to create a learning environment which meets the needs of each individual student. We are able to accommodate a variety of learning disabilities to make our program more accessible. Please contact Dr. Janine Elias (818) 888-0191 before enrolling to determine if we are able to make reasonable accommodation to meet your needs.

 Non-Discrimination Policy

It is the policy of Elias Institute of Professional Coaching that:

  • Recruitment and hiring of all personnel is conducted without discrimination against any individual with regard to race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
  • All staff and personnel will not discriminate against any employee or participant because of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
  • All individuals are welcome to participate regardless of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
  • All employees, students, and other participants should be able to enjoy an environment free of discrimination and harassment.
  • This includes, but is not limited to, discrimination or harassment in the areas of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
  • Our organization does not and will not tolerate conduct by any employee, student, volunteer, contractor, visitor, or vendor which unreasonably interferes with an individual’s ability to learn in a welcoming environment.

Participants who wish to report discrimination are encouraged to follow the grievance policy outlined (list where it is outlined). Elias Institute of Professional Coaching will promptly investigate all claims and reports of inappropriate conduct.

 Grievance Policy

Elias Institute of Professional Coaching seeks to ensure equitable treatment of every person and to attempt to solve any grievances in a timely and fair manner.

Participants have the right to file a grievance regarding presentation or content, facility concerns, or instructor/faculty behavior. All grievances will be addressed to the best of our ability to prevent further problems.

A process for filing grievances can be found below:

  • A participant should first attempt to resolve the issue directly with the educator/trainer, staff, or participant with whom they have an issue. If participants are not comfortable approaching the individual, they can proceed to step 2.
  • If participants are not comfortable approaching the individual with whom they have a grievance, or are unable to resolve the issue directly, participants should submit a written grievance to the program manager within (14) days.
  • The program manager will review the issue and talk to the student within (10) business days of receiving the complaint. The program manager will work with all parties involved to resolve the issue.
  • If a participant does not feel the issue is resolved, a written request for an appeal should be sent to (see student manual) for review. This appeal should include the original complaint and reason(s) the participant is unsatisfied with the resolution attempt(s). You will receive written confirmation that your appeal was received within 10 business days, and a written decision within 90 days.

All appeal decisions are final.

General Registration Modifications

Modifications to registration, including substitutions of participants or transfer of course dates, must be completed at least seven days before the program date. Participants may contact Elias Institute of Professional Coaching to modify their registration at (email – see student manual or phone 818.888.0191). Course changes will be allowed as long as there are spots available.

Agency Registration Modifications

Agency seat transfers: If a registered participant can no longer attend, the agency may transfer the seat to a different person any time before the first class session. If the original participant has already completed program assessments, a $150 assessment and administrative fee applies to cover assessments for the new participant. The new participant must complete the application and enrollment agreement before the first class session. To transfer a seat, call (818) 888-0191 or write to the email address provided in your registration confirmation with the new participant’s name and contact information. Seat transfers are not available once the first class session begins.

Changing program dates: Transfers to new program dates follow the Refund Policy

Prerequisites

Proficiency in written and spoken English is required for participation in all Professional Development programs. See individual program pages for additional prerequisites.

The Group Coaching Certification is an intermediate level program that has a prerequisite of 60 hours of formal coach-specific training through an ICF-accredited coach training program or NBHWC-approved program.

Certificate of Completion

You receive a certificate of completion upon meeting all program requirements with active participation in the program.

Continuing Education Hours: you will receive a continuing education certificate in addition to your certificate of completion.

Program Certification: there are additional requirements to become a ICF Certified Coach. For a complete description of certification requirements and fees visit: https://coachingfederation.org/become-a-coach/how-to-become-a-coach/

Refusal of Registration

Elias Institute of Professional Coaching has the right to refuse service. In addition, Elias Institute of Professional Coaching may refuse registration to anyone who has been required to withdraw from a prior course or certification program.

Program Information and Changes

Elias Institute of Professional Coaching reserves the right to make changes to the information printed in materials or on this website. Note that faculty biographies have been submitted by faculty.

Participation Policy

Success in our program requires full commitment by all participants. By enrolling in this course, participants agree to being fully present during all sessions and participate to the best of their ability. This includes arriving on time, abiding by the code of conduct, and engaging in course activities.

Attendance and Illness Policy

Full attendance is required to meet the minimum training hours for certification.

If an emergency or illness prevents you from attending a session, contact your instructor right away by phone at (818) 888-0191 or at the email address provided in your registration confirmation. To make up the session, you will review the session materials and recording and complete any required coaching practice outside the live session.

If you need to miss more than 4 hours of a program, you may work with your instructor to cover the missed material at your own expense or register for a future program.

Mentor coaching hours must be completed to meet International Coaching Federation (ICF) requirements. If you know in advance that you will miss a mentor coaching session, contact your instructor before the session to reschedule at no additional cost. Missed mentor coaching hours that are not rescheduled in advance must be made up through individual mentor coaching sessions at your own expense, so you can complete the required 10 hours.

Requests for exceptions to this policy are considered case by case and must be submitted in writing to your instructor and the Director of Education at the email address provided in your registration confirmation.

 Course Engagement

Our courses are designed to be interactive and engaging for our participants. It is therefore an expectation that you participate in course activities, including dialogue with the course instructor and peers, mock coaching activities, and experiential learning exercises. If you are unable to participate in an activity, please inform your instructor as soon as possible. Please refer to the code of conduct for additional details.

Regulatory Status

Elias Institute of Professional Coaching, Inc. is a professional training, consulting, and continuing education provider. The Institute is not a degree-granting college and does not provide job placement services or employment guarantees.

Our programs provide leadership development, professional continuing education, and ICF-accredited coach training for active and retired public safety personnel, executives, and licensed and credentialed professionals. Graduates may apply their training within their agency or organization or in an independent coaching practice.

The Institute operates as an exempt institution pursuant to California Education Code § 94874(d)(2).

Programs are not eligible for federal student financial aid. Tuition, cancellation, and refund terms are described in our Registration Policies.

Acknowledgment of Professional Scope and Non-Guarantee of Outcomes

By registering for an Elias Institute program, the Participant acknowledges that the Elias Institute of Professional Coaching provides professional coach training, advanced skill-building, and continuing education, including ICF-accredited coach training that may be applied toward an independently awarded ICF credential. The Participant understands and agrees that:

  1. Scope of Practice: Coaching is not therapy, counseling, or clinical treatment. Completion of an Elias Institute program does not qualify or authorize the Participant to diagnose or treat any mental health condition. It does not replace agency peer support, employee assistance programs, or clinical mental health services.

  2. No Employment Services: The Institute is not an employment agency or placement service and does not provide job placement.

  3. Credentialing: ICF credentials are awarded independently by the International Coaching Federation. Participants seeking an ICF credential must meet ICF’s separate credentialing requirements, which may include coaching experience hours, mentor coaching, performance evaluation, an examination, application requirements, and fees paid directly to ICF. Completion of an Elias Institute program does not guarantee that a Participant will obtain an ICF credential.

  4. No Guarantee of Outcomes: The Institute makes no guarantees or representations, express or implied, regarding a Participant’s future employment, promotion or advancement within an agency or organization, income, client acquisition, or business success.

  5. Participant Responsibility: Participants are responsible for how they apply their training, whether within an agency or organization or in an independent coaching practice, including the establishment, management, and financial outcomes of any independent practice.

  6. Tuition and Refunds: Tuition, cancellation, withdrawal, and refund terms are governed by the Elias Institute Registration Policies. Employment, promotion or advancement, client acquisition, business outcomes, or obtaining an ICF credential are not guaranteed outcomes of enrollment or completion.