Registration Policies

Professional Development Courses & Certification Programs

Some of our individual Professional Development Programs are noncredit offerings.

All Certification programs are accredited and provide professional association, industry approved, continuing education credit for a verity of professional certifications. Please visit our Accreditation and Continuing Education page for more details on continuing education.

Register and pay in full early to reserve a spot, as space is limited. To register, visit the page directly associated with the certification you are interested in CRC, TLC, GCC, or HRG.

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Program Tuition

The tuition covers:

  • Course instruction
  • Course videos
  • Program manual
  • Email support for the duration of the program
  • Specifically stated coaching sessions (1:1, group or mentor coaching. Varies based on program)
  • Assessments (varies based on program)

Payment

Registration is not complete until tuition is paid.

All registrations are secured on a first-come, first-served basis. Your registration in a course is dependent upon receipt of payment. We accept payment by (credit, check, or cash). All payment will be in (U.S currency). We do offer payment plans, students using payment plans will not receive certificate of completion until tuition is paid in full.

Tuition Reduction 

We currently offer tuition reduction to:

  • Groups of two to five individuals attending the same program from the same organization: The first participant pays full price, and a 5 percent tuition reduction is extended to up to four additional participants. This tuition reduction is not good with any other tuition reduction option. Participant may choose the tuition reduction that best meets their needs, however, are not able to combine tuition reductions. For more than 5 participants consider a custom program.
  • Individuals attending more than one program: You pay full tuition for the first program registration and receive a 5 percent discount on any additional programs.

To take advantage of these discounts, please contact Dr. Janine Elias (818) 888-0191 tuition reductions cannot be combined.

Financial Assistance

Elias Institute of Professional Coaching Professional Development programs are NOT eligible for Federal Student Loan Assistance.

Code of Conduct

Participants are expected to conduct themselves in a professional manner during all sessions. This includes, but is not limited to:

  • Arriving on time to all sessions.
  • Attending all live sessions and mentor coaching sessions.
  • Having your camera on for virtual live sessions.
  • Participating fully in all sessions and mentor coaching sessions. This includes being prepared for the session, involving yourself in discussions and activities, assuming responsibility for your learning, and contributing to the learning of others.
  • Engaging in discussions with integrity and honesty.
  • Being respectful of your fellow participants and instructors, including silencing your cell phone, not texting, and other disruptive behaviors.
  • Embracing diversity and inclusion while respecting the dignity and humanity of all participants.

 Partial Completion Policy

Elias Institute of Professional Coaching will offer credit for partial completion of a course. The number of hours awarded will depend on the number of hours of curriculum received. If you are interested in receiving partial credit for a course in which you are currently or were previously enrolled, please contact instructor (see student manual) no more than (90) days after the course has ended. Please include details about the course in which you were enrolled, the number of credit hours you are seeking, and any additional relevant information. If approved, you will receive a certificate of credit from Elias Institute of Professional Coaching indicating the number of training hours completed, connotating that it is partial completion of said course.

General Program Cancellations

Programs may be added or canceled throughout the year. If a program is canceled, Elias Institute of Professional Coaching will refund the program tuition in full but is NOT responsible for travel, accommodations, or other expenses incurred by the participant.

Refund Policy

Cancellation of a course must be made a minimum of (14) business days prior to the course to be eligible for a full refund. Cancellations made less than (7) days before the course are not eligible for a refund and can reschedule for another course within 12 months of cancelation. Written notice of cancellation shall be effective on the date the notice is received. Refunds will be issued within (14) business days following receipt of cancellation or withdrawal requests. Students who have taken assessments prior to cancelation will receive refund minus assessment and administrative fees of ($150).

Prerequisites

Proficiency in written and spoken English is required for participation in all Professional Development programs. See individual program pages for additional prerequisites.

The Group Coaching Certification is an intermediate level program that has a prerequisite of 21 Hours of formal coach specific training conducted by an accredited institution accredited by ICF or NBCHWC.

Certificate of Completion

You receive a certificate of completion upon meeting all program requirements with active participation in the program.

Continuing Education Hours: you will receive a continuing education certificate in addition to your certificate of completion.

Program Certification: there are additional requirements to become a Certified Transformational Leadership Coach or Crisis Response Coach in addition to the completion of the full 75-hour program. For a complete description of certification requirements and fees see our coach certification page.

Refusal of Registration

Elias Institute of Professional Coaching has the right to refuse service. In addition, Elias Institute of Professional Coaching may refuse registration to anyone who has been required to withdraw from a prior course or certification program.

Program Information and Changes

Elias Institute of Professional Coaching reserves the right to make changes to the information printed in materials or on this website. Note that faculty biographies have been submitted by faculty.

Participation Policy

Success in our program requires full commitment by all participants. By enrolling in this course, participants agree to being fully present during all sessions and participate to the best of their ability. This includes arriving on time, abiding by the code of conduct, and engaging in course activities.

Attendance

In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meeting.

If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor (see student manual for contact information) immediately. You will be expected to complete the session materials, review the session recording, and complete a coaching session outside the live session to make up for the missed session.

If you need to miss more than (4) hours of the course, you will have the option to work with the instructor to cover the missed material at your own expense or register for another course. If you miss any of mentor coaching, you will need to arrange and pay for individual mentor coaching sessions to complete the required 10 hours of mentor coaching to satisfy the International Coaching federation requirements. ***If you have advanced notice that you might miss a mentor session, you can talk with instructor for rescheduling prior to missing session to prevent incurring additional expense.

Petitions to this policy are considered on a case-by-case basis and must be submitted in writing to the instructor (see student manual for contact information).

 Course Engagement

Our courses are designed to be interactive and engaging for our participants. It is therefore an expectation that you participate in course activities, including dialogue with the course instructor and peers, mock coaching activities, and experiential learning exercises. If you are unable to participate in an activity, please inform your instructor as soon as possible. Please refer to the code of conduct for additional details.

Illness Policy

In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meetings. If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor immediately. You will be expected to complete the session materials, review the session recording, and complete a training requirment outside the live session to make up for the missed session. If you need to miss more than 4 hours of the course, you will have the option to work with the instructor to cover the missed material at your own expense or register for another course. If you miss more than 1 hours of mentor coaching, you will need to arrange and pay for individual mentor coaching sessions to complete the required 10 hours of mentor coaching to satisfy the International Coaching Federation requirements. Petitions to this policy are considered on a case-by-case basis and must be submitted in writing to the instructor and director of education (see student manual).

General Disability Policy

Elias Institute of Professional Coaching supports individuals with disabilities and is committed to providing disabled individuals access reasonable accommodations.

In addition, Elias Institute of Professional Coaching prohibits discrimination on the basis of disability and ensures equal opportunity for all qualified individuals with disabilities.

Elias Institute of Professional Coaching is committed to providing reasonable accommodation in compliance with all local, state/territory, and federal laws. Individuals with questions about this policy, or who wish to request accommodation, should contact Dr. Janine Elias (818) 888-0191.

Our goal is to create a learning environment which meets the needs of each individual student. We are able to accommodate a variety of learning disabilities to make our program more accessible. Please contact Dr. Jaine Elias (818) 888-0191 before enrolling to determine if we are able to make reasonable accommodation to meet your needs.

 Non-Discrimination Policy

It is the policy of Elias Institute of Professional Coaching that:

  • Recruitment and hiring of all personnel is conducted without discrimination against any individual with regard to race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
  • All staff and personnel will not discriminate against any employee or participant because of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
  • All individuals are welcome to participate regardless of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
  • All employees, students, and other participants should be able to enjoy an environment free of discrimination and harassment.
  • This includes, but is not limited to, discrimination or harassment in the areas of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
  • Our organization does not and will not tolerate conduct by any employee, student, volunteer, contractor, visitor, or vendor which unreasonably interferes with an individual’s ability to learn in a welcoming environment.

Participants who wish to report discrimination are encouraged to follow the grievance policy outlined (list where it is outlined). Elias Institute of Professional Coaching will promptly investigate all claims and reports of inappropriate conduct.

 Grievance Policy

Elias Institute of Professional Coaching seeks to ensure equitable treatment of every person and to attempt to solve any grievances in a timely and fair manner.

Participants have the right to file a grievance regarding presentation or content, facility concerns, or instructor/faculty behavior. All grievances will be addressed to the best of our ability to prevent further problems.

A process for filing grievances can be found below:

  • A participant should first attempt to resolve the issue directly with the educator/trainer, staff, or participant with whom they have an issue. If participants are not comfortable approaching the individual, they can proceed to step 2.
  • If participants are not comfortable approaching the individual with whom they have a grievance, or are unable to resolve the issue directly, participants should submit a written grievance to the program manager within (14) days.
  • The program manager will review the issue and talk to the student within (10) business days of receiving the complaint. The program manager will work with all parties involved to resolve the issue.
  • If a participant does not feel the issue is resolved, a written request for an appeal should be sent to (see student manual) for review. This appeal should include the original complaint and reason(s) the participant is unsatisfied with the resolution attempt(s). Appeals are reviewed and a written response will be provided to the participant within (90) days.

All appeal decisions are final.

Registration Modifications

Modifications to registration, including substitutions of participants or transfer of course dates, must be completed at least seven days before the program date. Participants may contact Elias Institute of Professional Coaching to modify their registration at (email – see student manual or phone 818.888.0191). Course changes will be allowed as long as there are spots available.